Frequently asked questions
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Where does the information in Cancer A-Z come from?
Where does the information in Cancer A-Z come from?
A range of trusted sources has provided the information in your Cancer A-Z. The information in the app has been clinically validated by our RGCC team of qualified medical experts. We regularly review and update the content in Cancer A-Z to reflect changes in cancer diagnosis and treatments. The Cancer A-Z app is designed to provide general information on cancer diagnosis, tests and treatments. It does not constitute medical advice or guidance. For personal medical advice, you should speak to your clinician.
Why should I trust the information in the Cancer A-Z app?
Why should I trust the information in the Cancer A-Z app?
The information in Cancer A-Z has been produced by the team at RGCC, the world’s leading provider of personalised genetic tests for cancer. The information contained within the app reflects the latest developments in cancer diagnosis, tests and treatments and has been validated by our team of medical experts. Cancer A-Z is comprehensive and accurate, but does not constitute medical advice. We always recommend you speak to a clinician if you have questions about cancer symptoms, diagnosis and treatments. You can book a consultation with an RGCC Network clinician via the app using our Consultations facility.
I have questions that aren’t answered in the app. Where should I go?
I have questions that aren’t answered in the app. Where should I go?
If you have specific questions regarding cancer symptoms, diagnosis, tests or treatment, we recommend you speak to a qualified medical professional. You can book a consultation with an RGCC Network clinician via the app using our Consultations facility.
Has the information in Cancer A-Z been reviewed by a medical professional?
Has the information in Cancer A-Z been reviewed by a medical professional?
All the information in Cancer A-Z has been reviewed by qualified medical experts at RGCC. The sources have been checked, reviewed and validated to ensure they are accurate. While all efforts have been made to ensure the information in Cancer A-Z is 100% correct, it does not constitute medical advice. We always recommend you speak to a qualified medical professional if you have any questions or queries regarding your cancer or care. You can book a consultation with an RGCC Network clinician via the app using our Consultations facility.
Is the information in Cancer A-Z regularly reviewed and updated?
Is the information in Cancer A-Z regularly reviewed and updated?
We regularly review the information in Cancer A-Z to ensure that it is up-to-date and relevant. Cancer A-Z provides general information and advice on cancer, including common diagnostic methods, tests and treatments. However, healthcare systems across the world differ in the ways they diagnose and treat cancer. The information here does not constitute advice or guidance. We always recommend you speak to a qualified medical professional if you have questions about cancer. You can book a consultation with an RGCC Network clinician via the app using our Consultations facility.
I believe there’s a mistake in the app. Whom should I speak to?
I believe there’s a mistake in the app. Whom should I speak to?
If you believe that you have spotted a mistake in Cancer A-Z, please send us an email to office@rgcc-international.com
Where does the information in your news feed come from?
Where does the information in your news feed come from?
We regularly produce news stories about the latest developments in cancer diagnosis, tests and treatments and share these on our website and through the app.
I’ve been diagnosed with cancer, where should I go for information?
I’ve been diagnosed with cancer, where should I go for information?
Cancer A-Z provides general information about cancer diagnosis, tests and treatments. Every person and patient is unique, so we recommend that you speak to a clinician if you have any questions about cancer diagnosis, tests and treatments. You can book a consultation with an RGCC Network clinician via the app using our Consultations facility on the Cancer A-Z app or by contacting us directly.
I’ve got a question about the app. How do I contact you?
I’ve got a question about the app. How do I contact you?
If you have a question about cancer, we recommend you speak to a qualified medical professional. You can book a consultation with an RGCC Network clinician via the app using our Consultations facility. If you believe that you have spotted a mistake in Cancer A-Z, please send us an email to office@rgcc-international.com
Which cancer cells do you test in an RGCC test?
Which cancer cells do you test in an RGCC test?
In any tumour there are several subpopulations of cancer cells, but we only harvest and analyse cells with the tumour-initiating properties.
Which is the most comprehensive test you offer?
Which is the most comprehensive test you offer?
The Onconomics Plus test provides information about the sensitivity or resistance of specific anti-cancer drugs, targeted therapies and natural treatments on the cancer cells in an individual patient. The ChemoSNiP test can be used to predict whether a patient will respond to drugs and metabolise them properly.
In which countries are RGCC tests approved for use?
In which countries are RGCC tests approved for use?
Analysis assays cannot be approved. The only test that is approved by the US Food and Drug Administration and the European Medicines Agency is the Cellsearch test. The way we analyse circulating tumour cells is certified for accuracy.